Terms and Conditions
Applicable to all content, products and services available and/or provided on this website. Please read where applicable.
GENERAL TERMS
Steve Rutherford owns and operates this website. This document governs your relationship with www.steverutherfordgallery.com. Access to and use of this website and the products and services available through this website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
PRIVACY POLICY
Our privacy policy, which sets out how we will use your information, can be found below.
What do we do with your information?
When you purchase something from www.steverutherfordgallery.com, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
How do you get my consent?
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
Disclosure
We do not sell or trade any personal information provided to us to any third party.
Policy changes
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.
PROHIBITIONS
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.steverutherfordgallery.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material.
INTELLECTUAL PROPERTY AND CONTENT
The intellectual property rights (including all photographic images and blog content) made available to you on or through this Website remains the property of www.steverutherfordgallery.com and are protected by copyright laws and treaties around the world. All such rights are reserved by www.steverutherfordgalllery.com. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the videos or images or copies of the images supplied to you or which appears on this Website nor may you use any such videos or images in connection with any business or commercial enterprise.
TERMS OF SALE
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with www.steverutherfordgallery.com you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. www.steverutherfordgallery.com retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All transactions are processed in Australian Dollars (AUD) and include GST (Goods and services tax). Prices for limited edition prints are updated once 10% of an edition is sold.
SHIPPING POLICY
ARTWORK (Physical Goods) After ordering online, you will receive an email confirmation from our payment processor and Steve Rutherford Enterprises containing your order details (your email address is necessary for your order). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via our standard shipping methods, estimating delivery within 14 days, or if applicable, within the indicated time frame when you ordered, however if goods are unavailable delivery will take a little longer, and you shall be duly advised of any delay. If you wish to query a delivery please contact us at support@steverutherford.com.
WORKSHOPS & Digital Goods (Services and other Digital Goods) After ordering online, you will receive an email confirmation from our payment processor containing your order details (your email address is necessary for your order). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your digital product via email within 24 hours. Some services, internet speeds, download limits, and email service providers, may delay this delivery for various reasons. If you wish to query a delivery please contact us at support@steverutherford.com.
REFUND POLICY
Refunds are dealt with on a case by case basis, please contact us if you are not entirely happy with your order. In the event of a physical product, refunds are considered but not guaranteed.
ARTWORK (Physical Goods) – In the event of a faulty artwork, we will assist in providing you a replacement product under Australian Consumer Law standards. A refund on artwork will be offered only in the circumstance where an original artwork shipped to you is not opened, touched, tampered with, or damaged in any way, and the artwork and it’s complete intact packaging is returned to us undamaged or unopened at the expense of the purchaser.
WORKSHOPS (Services and other Digital Goods) – To secure your booking, we require payment in full. Any balances you leave unpaid due Any special agreement between us and you, that leave an unpaid balance within 30 days of the workshops, must be paid in full. If we do not receive your payment within 48 hours of this 30 day window and no response to our attempts of contact has been made on your behalf, we reserve the right to cancel your place on the workshop and no refund will be issued. In other words, unless you book directly online and pay upfront, and in the case where we make an arrangement for you to pay another way, you must pay for your booking prior to 30 days out from the actual workshop date
If for any reason you need to cancel your participation in a workshop, please notify us at least 30 days before the start of your photo workshop. At that time, you will be charged a $120 cancellation fee and the remaining amount will be refunded in the form of a Steve Rutherford Photo Workshop Certificate (valid for 12 months only). If notification of your cancellation is made less than 30 days before the start of a photo workshop, we will retain the full amount already paid. No cash refunds will be given and no refund of any fees will be made for withdrawal after the photo workshop begins. We highly recommend you take out travel insurance for your trip.
Steve Rutherford Enterprises reserves the right to cancel any workshop with inadequate enrolment 14 days beforehand. In the event that a photo tour has to be cancelled due to inadequate enrolment, all fees and deposits paid are refunded in full or transferred to an alternative photo workshop within 12 months of the original tour. No fees will be charged in this situation.
OUR CONTRACT
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
PRICING AND AVAILABILITY
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, due to the limitations of some computer monitors, differences in colour may occur in the finished print. All images on this website should only be viewed as a representation of the finished product. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
PAYMENT
Square® is our payment gateway provider. Square® speaks directly to Visa/Mastercard/Amex etc. without giving www.steverutherfordgallery.com any access to your credit card details. You can look for the secure padlock in the web browser that indicates a secure webpage. Square® is PCI DSS compliant and is an authorised third party processor for all the major Australian banks.
LINKING TO THIS WEBSITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site. We reserve the right to withdraw linking permission without notice.
VARIATIONS
www.steverutherfordgallery.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
COMPLAINTS
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
WAIVER
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.